Privacy Policy for Be Still Candle

Introduction

This Privacy Policy outlines how Be Still Candle ("we", "us", or "our") collects, uses, and discloses personal information from our customers and visitors ("you" or "your") through our website bestillcandle.com (the "Site") and other interactions with our Services.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not access or use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. The updated policy will be posted on our Site with the revised "Last updated" date.

Collection and Use of Personal Information

Information We Collect Directly from You

• Contact details: Name, address, phone number, email.
• Order information: Name, billing and shipping address, payment confirmation, email, phone number.
• Account information: Username, password, security questions.
• Shopping information: Items viewed, cart contents, wishlist items.
• Customer support information: Information in communications with us.

Information We Collect through Cookies

• Usage Data: Information about your interaction with our Services, collected via cookies, pixels, and similar technologies.

Information from Third Parties

• Third-party vendors and service providers: Information collected on our behalf, such as payment processing data.

Use of Personal Information

• Providing Products and Services: To process payments, fulfill orders, manage accounts, arrange shipping, and facilitate returns and exchanges.
• Marketing and Advertising: For promotional communications and targeted advertising.
• Security and Fraud Prevention: To detect and prevent fraudulent or illegal activities.
• Customer Support: To provide customer service and improve our Services.

Disclosure of Personal Information

We may disclose your personal information to:

• Vendors and service providers: For services like IT management, payment processing, and customer support.
• Business and marketing partners: For advertising and promotional purposes.
• Legal and regulatory requirements: In response to legal processes or to protect our rights.

Cookies

We use Cookies to improve our Site and Services, run analytics, and tailor advertising. You can control Cookies through your browser settings.

User Generated Content

Content you post on public areas of the Services will be accessible to others. We are not responsible for the privacy or security of this information.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect children's personal information.

Security and Retention of Your Information

We take reasonable measures to protect your information but cannot guarantee complete security. We retain your personal information as needed for our business purposes and legal obligations.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as access, deletion, correction, and opting out of certain uses of your information.

International Users

Your personal information may be transferred and processed outside your country, including in the United States.

Contact

For questions or concerns about our privacy practices, please contact us at info@bestillcandle.com 

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Last updated: [11/13/23]

This Privacy Policy is subject to change and should be reviewed regularly.